Privacy Policy

Last updated: 2026.

What we collect

When you contact us or sign up, we collect the details you provide — name, work email, company, and what you tell us about your workflow. For customers, we store account and billing metadata needed to run your workspace. Payment card data is handled entirely by Stripe; ShellWave never sees or stores card numbers.

Your workspace data

Your AI workspace runs in an isolated environment. Conversations and documents in your workspace belong to you. ShellWave accesses them only when you ask us to for support.

Contact

Questions about your data? Email privacy@shellwave.org.